Untitled Document

Questionnaires

To enable us in developing our service, we would be pleased to have your kind suggestion by fill in the following questions.

Section 1 : Our Service by Marketing People and their Insurance Technical Knowledge.

1. Type of Insurance policy you have insure with Sompo Japan, please specify.
	Motor	Fire
	Marine	Miscellaneous

3. Our Marketing People can answer your question (s) clearly; such as clearly explanation on the policy coverage.
	Fair	Good
	Very Good	Need Improvement

4. Speed of our Marketing People in responding to your question (s).
	Fair	Good
	Very Good	Need Improvement

5. Our Speed in issuing and delivery insurance policy.
	Fair	Good
	Very Good	Need Improvement

6. Politeness of our Marketing People.
	Fair	Good
	Very Good	Need Improvement

7. Any other comments or suggestions.

Section 2 : Our Service by Claims People and their Insurance Technical Knowledge.

2. Our Claims People can answer your question (s) clearly.
	Fair	Good
	Very Good	Need Improvement

3. Our Speed in finalizing and settling your claim (s).
	Fair	Good
	Very Good	Need Improvement

4. Politeness of our Claims People.
	Fair	Good
	Very Good	Need Improvement

5. Any other comments or suggestions.

We thank you very much for your time to all-valuable comments and suggestions.